Name
Renee Powell
Where are you based?
Job Title
Assistant Area Manager, Coachella Valley Estates
How long have you worked at AvantStay?
Close to 3 years
How would you describe your job & responsibilities to someone who doesn’t work in your field?
The main responsibility of the Field team is to take care of the homes that we manage, as well as the guests who stay in them. We conduct inspections regularly to ensure the homes’ operations are up to standard, and our guests have a comfortable, clean and fun environment to stay in.
We communicate with guests during their stay if they have any issues or questions. We communicate with the housekeeping team and supply items for the home, such as guest consumables and housekeeping supplies.
We perform general maintenance tasks on repairs that need to be done to the home. We help keep the kitchen and housekeeping closet organized, and we replenish necessary homewares regularly to ensure the best standard for our guests.
How do you like to start your work day?
I like to start my workday by going over all of the properties I manage and their cases to ensure there are no maintenance tasks needing attention. I also like to find ways to update or upgrade the home prior to my visit.
What teams do you collaborate the most with at work?
I collaborate with the housekeeping team and the maintenance techs to ensure tasks are being done properly and in a timely fashion.
What is your favorite thing about working at AvantStay?
The freedom to do my job, knowing that your team trusts you, and the decisions you make for the well-being of the home and guests.
What advice would you give to someone looking to join your team?
Be prepared to work consistently and be available. Always ask if somebody needs help after you have completed your job. Always have a positive attitude and ask for help when needed. This job requires some multitasking and the ability to communicate effectively in order to gain trust with homeowners and your team.
What is something that you’re proud of that you’ve accomplished in your role?
I feel the most proud when I get a homeowner approval for something that needs to be replaced, whether it be an entire refrigerator or something small like an air filter replacement.
I truly enjoy helping even when I’m off the clock. I will jump on a Slack thread for the Coachella Valley team and assist when needed, due to my location being very convenient for most of the homes we manage.
Which AvantStay home is on your bucket list?
Goldilocks in Greenbank, Whidbey Island, Washington because has a great ocean view for whale watching – plus the home is tastefully decorated.
What is something that most people don’t know about you?
I played guitar, sang and performed in bands when I was in my early 20’s.
What do you like to do in your spare time?
I enjoy home DIY projects on my days off, taking my dogs out on adventures and playing music.
Before working at AvantStay, what was the most unusual or interesting job you’ve ever had?
Working the summers with my father remodeling homes – it is tough.
What is your favorite AvantStay memory?
Being promoted to Coachella Valley Estates!
What’s the best advice you’ve ever received?
Take one step at a time and always finish your work before helping others.
What’s your favorite Slack channel?
#avant-appreciation
What’s your favorite AvantStay employee perk?
PTO and staying at properties
What has working at AvantStay taught you about the most?
Communication is the most important.
Where is your favorite vacation spot?
Kona, Hawaii. It is the most beautiful place I’ve ever been to. When you’re there, you feel a sense of calm and appreciation for our earth.